The visit, which aligns with the supervisory role of Regional Coordinating Councils under the Local Governance Act, 2016 (Act 936), was aimed at providing technical backstopping to ensure efficiency, discipline, and effective service delivery. Mr. Amoah, who led the delegation, was accompanied by Deputy Director Mr. Peter and met with the Municipal Chief Executive Hon. Ransford Boakye, Municipal Coordinating Director Mr. Johnson Nyarko, and all Heads of Departments and staff of the Assembly.

Welcoming the regional team, the Municipal Coordinating Director described the visit as timely and important for staff morale and administrative improvement. In his address, Mr. Amoah assured management and staff that the RCC was not on a witch-hunt but rather to listen, guide, and support the Assembly to perform optimally, noting that his office had received various reports and concerns from MMDAs that necessitated the visit.

During the engagement, management presented a brief on the current state of the Assembly, highlighting progress made on revenue mobilization and Internally Generated Funds, the status of ongoing projects under DACF and other government interventions, staff strength and distribution, as well as logistical constraints. While commending the Assembly for progress made, Mr. Amoah urged for more innovation in revenue collection and stressed the importance of timely submission of monthly reports and fair staff performance appraisals.

Staff raised several concerns including delays in upgrading applications after acquiring higher certificates, some pending for two to three years, and stagnation on the same rank despite satisfactory performance. Mr. Amoah provided clarification on the processes and requirements for upgrading and promotion, emphasizing that staff must use official channels rather than unofficial means. He directed the Municipal HR Manager to compile a list of all staff due for upgrading or promotion and submit to the RCC within two weeks.

Other concerns addressed included chronic lateness and improper dressing among some staff, transfers of officers staying at one Assembly for up to ten years without movement, and challenges with accommodation for transferred officers. The Chief Director condemned indecent dressing and lateness, directing management to enforce official working hours and monitor attendance strictly. He clarified that the policy requires no officer to stay at one MMDA for more than four years, and assured staff that transfers would be done fairly.

Mr. Amoah concluded the visit by thanking staff for their honesty and participation, advising them to remain loyal, dedicated, and avoid apathy and gossip that can destroy the work environment. The Municipal Coordinating Director, on behalf of the MCE, expressed gratitude for the insightful engagement and pledged that all directives would be implemented to the letter.