According to them for some months now, the workers waste so much time to attend to patience no matter the condition that brought them to the facility.
"When you come before 6 or 7 am, you have to leave in the evening around 3 to 4 pm". Adding they have to basically spend the whole day at the hospital.                       

 They complain that all the process from the OPD through to meeting the doctor at the consulting room up to the hospital pharmacy present very frustrating moments for the patients.                        

 Pregnant women that I spoke to also lament that they delay a lot because they have to go to the antenatal for their file before joining the queue to see a doctor, enduring the same process as others.                        

 It is even more worrying when one finally gets to the Pharmacy because while you are of the hope that soon you will go home, it is as if you are now beginning. You will have to spend so long a time just to be furnished with your drugs, they lamented.                                           

 When contacted, the Medical Superintendent and Surgical Specialist at the Ketu South Hospital, Dr. Kuklui Gavua explained that for the past two years, the hospital has been running strict 24hour schedule so anytime one visits the hospital there is always a doctor available to attain to the patients.

 According to him, this has led to increase in OPD attendance from 5025 in September 2016 to 5728 in July 2017.                        The management have decided to start working from 1st September 2017 at 6am even though the nurses have started some two weeks ago already.                      

He emphasized that with pregnant women, there is a gynecologist to help them along with 8 qualified midwives come this September, and these measures will help address some of the challenges patients are faced with at the hospital particularly with time spend at the facility.                        

 Meanwhile the residents have appeal to the management to start sanctioning nurses who use their mobile phones while attending to patients because it gives them divided attention.

 “All we want is improved quality service delivery”, they pleaded.